How to Order from Amazon Japan – A detailed buying Guide

Posted By yonghow on September 17th, 2010

This is a detailed, step by step guide on how to purchase / order an item from Amazon Japan store, including information on shipping costs, tax charges and more. Read on !


So you’ve been searching high and low for that cool Japanese artbook, figure or gadget and finally found it on Amazon Japan website…but everything is in Japanese and you have no idea how to order ? Don’t panic yet ! This article will guide you along with clear and concise steps on how to order and purchase an item from Amazon Japan. You might also want to check out the FAQ ( Frequently Asked Questions ) article.

The Amazon Japan website ( amazon.co.jp ) is primarily in Japanese language only, but there are links on both the main page and an individual product’s page that allows you to switch to English. The switch however, isn’t exhaustive and only translates selected information, though that is enough for us to complete the order.

Step 1 : Locate the “Click here to see in English” link on product page

Say you’ve located the item you want to purchase and are now on the product page.  We’ll use Yamashita Shunya’s “One Voice” illustration art book as an example here. ( see picture below ) The page is currently displaying in Japanese.

To display the page in English, look around the top right hand corner of the page and locate the “Click here to see in English” link, and click on that.  ( see picture below )

Once you’ve done that, the page will refresh and display in English, with details telling you whether the item is in stock,  and the big yellow purchase button now reads well…”Add to Cart”. (see picture below)

Step 2 : Add item to Cart

After checking that the item is in stock, we can go ahead and click on the “Add to Cart” button. This will bring you to the “Proceed to Checkout” page. ( see picture below )

On this page Amazon will give you recommendations on similar items that you might be interested in, you can choose to add them to your cart using the small “Add to Cart” button below the item’s picture, or click on the item’s thumbnail picture to go to the item’s product page for more details before adding.

As you add more items, your shopping cart will be updated to display the new list of items, you can also do a quick check on how many items you have in your cart by looking at the numeric value on the cart icon. ( see below )

Once you’re satisfied with the contents of your cart, click on the yellow “Proceed to Checkout” button. ( either one works fine. ) This will bring you to the checkout / member sign in page.

Step 3 : Checking out / signing up a new Amazon.co.jp membership

If this is your first time purchasing from Amazon Japan ( and I assume it is ), you will need to create a new account. This is because your existing Amazon.com, Amazon.fr, Amazon.de, Amazon.co.uk, or Amazon.ca account will not be recognized at Amazon.co.jp. You are, however, welcome to use the same e-mail address/password combination you are using for your other Amazon accounts.

The sign in page should be displaying Japanese at the moment. To change to English, locate the “Click here to see in English” link, and click on it. ( see below )

Now you’re ready to sign up. Select the “I am a new customer” option, and enter you preferred e-mail address in the box, and then click on the yellow “Sign in using our secure server” button. ( you will create a password on the next page )

Now simply fill in your personal details as shown in the example below, and then click on the “Create a new account” button. This will bring you to the shipping address setup page.

Step 4 : Enter a new shipping address

Amazon Japan assumes that you are living in Japan, and the address field provided is for Japanese addresses only. To enter an international address, locate the “or enter International (Outside of Japan)” link and click it. ( see picture below )

Now you can you fill in your address details as shown below. Once done, click on the yellow “Ship to this address” button.

Step 5 : Select a Payment Method

You should now be on the “Select a Payment Method” page. ( see image below ) For customers outside of Japan, the only payment method available right now is by credit card. ( paypal is not accepted…yet )

To enter your credit card information, first click on the “Add a new card” button, and the forms will appear. ( see below ) Enter the information needed, and click “Add your card”.

Amazon will take a few seconds to detect your card, and then the page will refresh with your card information now appearing on the top of the page. ( see picture below )

Take a moment to verify that your card information is correct, and then click on the “Continue” button.  (At this point Amazon might ask you to select an address for billing purposes, if so simply click on the yellow “Use this address” button, which selects the shipping address you previously entered. )  Our checkout is now almost complete.

Step 6 : Review and Submit your order

You should now be on the “Review and Submit your order” page – Have a final check to see that all is in order, the click on the yellow “Place your order” button, and you’re done ! You should receive a confirmation email of your order in your mailbox almost instantly.

Amazon Japan ships only with International Express ( DHL or Fedex ), and it delivers in an amazingly quick 2-5 days. ( once the item ships out ) Also, you might notice that the price of the item indicated on the order summary is cheaper than what was shown on the item page. That’s because international orders from Amazon Japan is exempt from the 5% tax fee.

If you hit a snag while trying to order an item, see if this FAQ article can help.

If you are looking for Japanese art books on my blog, I’ll be more than appreciative if you make purchases using the Amazon Affliates links found on each of the book’s reviews – you can begin by browsing this page.


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101 Responses to “How to Order from Amazon Japan – A detailed buying Guide”

o-l

Are all items from Amazon Japan shipped from Japan (so import restrictions apply to anything bought from there)?

yonghow

o-l : To the best of my knowledge, all items from Amazon Japan are indeed shipped from their warehouse in Chiba, Japan.

Alex

Thank you very much! I am not planning to order anything from there any time soon, but this might be really useful to me in the future. However, I was wondering if you know if everything is the same for buying things that are not in stock, but are being sold used? Would those sellers be willing to ship to all countries?

raphael

i’m having problems ordering from amazon japan.

it asked for my:
-card number
-the card’s expiry date
-and the holder of the card

but in france, the french credit cards have a 3 digits number at the back of the card the holder uses as a security when ordering online.
Amazon japan doesn’t asked for this number. So i’m wondering if that’s the problem !!!
i keep getting a message to update my order…when i connect to amazon japan, this is the message i usually get:

Important Message
Before we can proceed with your order, your credit card’s issuing bank requires you to do one of the following:
* Update the expiration date on the credit card you entered.
* Choose an alternate credit card from your account.
* Enter a new credit card number.
Click Retry or edit credit card to continue.

PS: i called my bank and they said every thing is ok so the problem comes from amazon…

yonghow

raphael – I’ve sent an email to you regarding the issue you had, I hope it’s resolved and now you’re a happy owner of the film !

Ouroboros

I tried ordering this outstanding book off Amazon jp using your referral. Its about a £15 item since I’m ordering from the UK but the P&P alone was a whooping £30!!!

Sorry I couldn’t help your site that little bit – its an amazing read :)

yonghow

Ouroboros – Thank you so much for the support, I do hope you”ll enjoy the book you’ve ordered, and nice nickname btw. :]

Novice

thank you this helped alot

Murray

Love your blog and articles!
As shipping and handling is expensive for one book item from Japan: Are you located in Japan, or? Would it be possible for you to order (as a business) the books you recommend in bulk and re-sell. Limited amounts of course. I know I, and others probably, would order these exceptional art/anime books on a regular basis. Just thinking!

David Yasuo Henna

Could you please tell me the name of the CEO of Amazon Japan. Is it still
Jeffrey Cheong?
Could you also please tell me his mailing address — I know it’s in Chiba Ken
somewhere.
Could you please tell me Mr. cheong’s email address.

Thank you very much. I love Japanese manga, especially Ranma 1/2 and Dragonball
which I have read in the original Japanese.

Goldfinger

Hi

I’m having the exact same problem as Raphael of the message from September 23rd 2010.

What can be done?

Thanks

yonghow

Goldfinger – This was my mail reply to Raphael, I hope it helps :

Hello there, I do no believe that the 3 digit security no. is the problem, as amazon does not require customers to fill that in when entering their credit card information.

Just to be very sure, did you enter the correct expiry month and date for your card ? Any difference will cause amazon to reject the card.

Lastly, I do believe that nothing is wrong with your card, but sometimes amazon simply refuses to accept some cards, for reason which I cannot provide. Is it possible to try with another card ? This is just to verify that nothing is wrong with the checkout system and its certain cards that amazon refuses to accept, the card will not be charge unless you really submit your order.

Genny Keisker

It’s really a great and helpful piece of information. I’m happy that you just shared this helpful info with us. Please stay us up to date like this. Thanks for sharing.

zerox535

Does Amazon.jp take prepaid visa cards?

yonghow

zerox535 – Unfortunately I do not have any experience ordering with a prepaid visa card, but I do not remember Amazon stately explicitly that they do not accept it. I think the best way is to add the card to your account and try it ( you do not need to make a purchase/payment to add the card ).

Ben

This is unbelievably helpful! Thank you so much! I think I may have to save up for the shipping, though! Presumably it would be cheaper to order a moderate-large group of items to be shipped together, as opposed to one or two separately? Otherwise I’d be paying a fortune on shipping alone!
Either way, thanks so much!

BorneoBlend

Hello, I’m new to Amazon and recently I was trying to purchase a book from Amazon.co.jp but it seems I can’t bypass the “Choose where to ship each item” page to the next one. I’ve checked my postage address and there isn’t any typo. I tried logging in using different browsers; nothing but the same error occurred. I also tried the one suggested in the Trouble Shoot page which is to clear my browser cache first but none of them work, the site still keeps on refusing to bring me to the “Select your payment method” without giving me any note or warning that I’m not eligible to have the item posted to my address. After clicking the Next button, the page just refreshes itself.

Thanks a lot in advance as well for this informative article too :3

yonghow

Ben – Yes, consolidating a bigger order will allow you to save quite a bit on shipping. :]

BorneoBlend – Were there any red warning messages displayed on the page ? Also, are you purchasing an item from an Amazon Marketplace seller ? If so, they will not ship overseas, which might be the reason why you were unable to proceed. Hope that helps !

BorneoBlend

@yonghow

Thanks a lot for the response. Unfortunately no, I didn’t get any red warnings and the one I’m ordering now is a brand new book. I’m sure of this since right before that I also have one used book in my cart and that one clearly gave me a warning that they’re unable to ship it to my country. Then I removed it from my cart, leaving only the new book I’m ordering now but that didn’t make any difference; I still get myself stuck in the “Choose where to ship each item” page.

I also wondered if the fact that this book contain adult/NSFW materials was the reason why this error occurred so I made a test by removing the book from my cart and try purchasing any stuff that’s confirmed to be SFW like a regular PVC figure and proceeded to checkout. Unfortunately, I’m still getting the same glitch

I’ve also tried the international Amazon.com with some random items in my cart and it turned out the site works fine, I was able to bypass the “Choose where to ship each item” page and continue to next one.

Adrian

Hello, Thank you so much for making this, I’ve stumbled across this site looking for info on Prismtone, (which I thank you for having a awesome review) and now i finally made a account, I did purchase the Art of Blue Sub 6 with your link, which came in today (yay!) and bought form|code also, which was hella expensive but well worth the price, I really enjoy your site very much that I have it bookmarked, thanks again!

Crystal

Hello! Thank you very much for this helpful article! I’m now a few clicks away from completing my order.

I have some questions. I’m going to order three items from Amazon Japan. I chose the “Group my items into as few shipments as possible” option, but it separated one of the items because it’s going to be released earlier (meaning I’ll have two separate shipments coming). So my questions are:

1) Do you know if it’s possible to have all three items shipped at the same time? The difference in release days is just five days anyway.

2) According to the order summary, the total of the shipping and handling fees is 2,800 Yen. If they shipped the items separately, would they put the shipping fees on both parcels? Because if they did, the customs duties and taxes would be higher since they might think that I payed 2,800Yen twice.

I’m going to ask amazon about these too, but I thought it’s better to also ask someone who has experienced shopping from them so I’d know what to expect. Thank you for your time!

yonghow

Crystal – I cannot be 100% if its possible, but you can try writing in to Amazon and requesting that the items be shipped together. Actually, Amazon split up your items ( at no extra cost, I believe ) so that you do not need to wait for all items to be ready before they can be shipped. For your 2nd question, I believe the shipping fees will be printed, but it will reflect the correct amount for each separate

    shipment – ie the total will add up to 2800 only, and no more, so you do not need to worry about pay that twice.

    Hope I’ve been of some help, and thanks for visiting ! :]

alex vaida

Thanks a bunch for taking the time to do this ! It’s been of great help !

Best,
Alex

Dilol markus

Thanks for this. Shipping costs a lot, but it’s only 10-20$ expensive compared to other sites and comes much faster.

peekaboo

Hi, and thx you for your blog. I have the same probleme as raphael. I’m from canada and in our credit card we also have the 3 digit number in the back and amazon.co.jp doesn’t ask for it. Can you help me please. thx agin

yonghow

peekaboo – This was my mail reply to Raphael, I hope it helps :

Hello there, I do no believe that the 3 digit security no. is the problem, as amazon does not require customers to fill that in when entering their credit card information.

Just to be very sure, did you enter the correct expiry month and date for your card ? Any difference will cause amazon to reject the card.

Lastly, I do believe that nothing is wrong with your card, but sometimes amazon simply refuses to accept some cards, for reason which I cannot provide. Is it possible to try with another card ? This is just to verify that nothing is wrong with the checkout system and its certain cards that amazon refuses to accept, the card will not be charge unless you really submit your order.

peekaboo

Thx you very much for your support. I really appreciate it.

Sabrina

I have amazon prime on my american account, will it work for Amazon Japan? Also, is there a fee for ordering from America?

Takei

Hi I’m from Malaysia. I got a problem on the shipping address. The item seems can’t ship to Malaysia. How am I going to find any middleman besides VPost? I want to save the cost. Thanks.

yonghow

Sabrina – to the best of my knowledge the Amazon Prime programs for the American and Japanese accounts are not linked and therefore you will not be able to use it. You can however, try the program free for a month – for details check this page :

http://www.amazon.co.jp/gp/subs/primeclub/signup/main.html/ref=footer_prime

Amazon Prime aside, there are no additional charges when ordering from Amazon Japan. ( ie besides the standard shipping charges that goes for all Amazon purchases )

I hope that helps !

Takei – The only other service that know that you can use is tenso.com – they will send your amazon purchase to a Japanese address, and then reship it to you. I cannot be sure if the charges are cheaper than VPost though – do check out their rates at tenso.com. cheers !

Rieyn

Hi,

If I use tenso.com, does that mean I need to pay to both Amazon.jp and tenso.com? So it means that I will need to pay shipping price twice?

yonghow

Rieyn – Domestic shipping within Japan is free for Amazon, so you will only be paying shipping and service fees for tenso.com. :]

Diego

Does Amazon Japan ship videogames outside japan? Because in the help page says they don’t ship games, but they ship dvd’s so I want to know if for “games” thet mean videogames…

yonghow

Diego – Unfortunately you are correct – as far as I know Amazon does not ship videogames outside of Japan. You will probably need to use a redirecting service like tenso.com if you really want to purchase a game from Amazon japan.

Sandy

Hello! I am so impressed that you are helping so many people ^^ thank you very much!
I would like to ask something.. I managed to register myself with my Hungarian address, however, when I try to check out, it says that they don’t ship any of the books to my country.. why is that? Isn’t it like.. if I can register my address on their Amazon that means that I can order to my country?

I hope I could explain somehow what I meant.. thank you for your assistance!

nick

I was just wondering I know this might sound silly but I wanted to buy some dragonball z books off amazon jp I was wondering if the books would be in english writing?

yonghow

Sandy – Unfortunately, the successful registration of your account/address is not indicative of Amazon’s ability to ship to your country – I believe the verification (as to whether the item can be shipped to your address) is only done when you do a check-out. I’m really sorry ! If you really want to get those items, you might want to try a redirect service like tenso.com.

nick – Hey there, unless otherwise stated in the product details, the books you wish to purchase are probably in Japanese language, not english.

Casey Fortune

I’m having a problem. I am trying to buy The Vocaloid “Tone Rion” but it says it can’t ship it to my address. What am I doing wrong?
Here is the thing I am trying to buy: http://www.amazon.co.jp/%E3%83%A4%E3%83%9E%E3%83%8F-VOCALOID3-Library-%E5%85%8E%E7%9C%A0%E3%82%8A%E3%81%8A%E3%82%93/dp/B006DOD3TW/ref=sr_1_19?ie=UTF8&qid=1323001861&sr=8-19

yonghow

Casey – You didn’t do anything wrong – if you scroll further down the item page under “Product Details”, it specifically states that the item does not ship outside of Japan.

You can consider using a redirecting service like tenso.com if you still wish to purchase the item. Hope that helps !

Jeremiah

this has been very helpful, but i do have a question. I also am sorry beforehand if you have answered this and I missed it. I am trying to use my US address to get armored core reprises, however it gets to checkout screen and says that it cannot send to my address. When I go to the help menu for that (and use a translator lol) it says the only things that can be sent are DVDs and CDs and the like, but this IS a CD (although it is a game soundtrack). Would you be able to tell me why it will not send to me? I’m out of Texas if that has anything to do with it.

yonghow

Jeremiah – Can you point me to the exact amazon page ? I cannot be sure why they won’t ship to Texas but the page itself might offer hints. :]

Daniel Keys

It says “We’re sorry. This item can’t be shipped to your selected destination. You may either change the shipping address or delete the item from your order by changing its quantity to 0 and clicking the update button below” does this mean i simply cannot order from amazon JP?

EmmKays

This is super helpful!! I was really wanting to order the Japanese versions of the Sailor Moon manga (seeing them being re-released into English…it’s like my childhood has returned~), but unfortunately YesAsia has volumes 2, 6, and 11 out of stock. :< So I was looking for somewhere to buy them. Why not Amazon.co.jp?? ^^

However, I find the shipping amounts to be excessive (as expected since it's coming from overseas), and I see that's because it's DHL/FedEx. I've been ordering from South Korea for a while now, so maybe you could put this tip on your blog to alert fellow customers:
–Services like DHL/FedEx/UPS charge custom brokerage fees when they ship things, so even if the items are below the $200 USD threshold for assessing duties (for US; I'm not sure of the threshold for other countries,but I hear most of them are MUCH lower…I think Canada is $20 Canadian Dollars), you'll still be charged brokerage fees, which can be a little hefty. Maybe you could just warn potential future Amazon Japan customers about that. ^^ I've seen a lot of people get angry on eBay and yell at the sellers. So just so they don't come yelling at you. ^^ (I know I always avoid shipping internationally via DHL/FedEx/UPS just because of the ridiculous fees they charge, as well as a lot of other international buyers I know…)
–AirMail/SAL usually charge significantly less for S&H, but I don't think Amazon.co.jp offers them, do they? :< They're slower, but you save $$$.

Just some advice. This is a great tutorial. Keep it up!! ^^

yonghow

EmmKays – Thanks for the tips, Amazon Japan ships only with expedited mail, which delivers in a very fast 2-3 days. The charges aren’t cheap, so you have to leverage by trying to order more items in a single shipment if possible. Amazon used to offer standard shipping a few years back but the items kept getting lost, so they decided to stop that servicely completely.

cheers,

dannyz

sir, seeking help … i want to purchase something in amazon jp however all i see are in japanese language … i’m from the philippines… i’ll be purchasing a scooter chassis its about 6900 yen…how can i buy it… thanks

i

im having problems adding a shipping address, since the item i wanna buy doesnt ship to UK

any way around this? : (

this is first time im trying to use amazon, ever!

is there a way to contact seller or something?

masako edwards

Can I use a US Amazon gift card to order from Amazon Japan ? I have books I would like to purchase from Japan and would like to use this gift card.

Thank you

masako edwards

yonghow

i – You will have to use a re-shipping service like tenso.com. Do take a look at replies to similar questions I have posted above. Goodluck !

masako – I have not tried to apply an amazon.com gift card to my Japanese account, and so cannot verify if its possible, but my guess is that it is possible. To be 100% sure, I think it would be better if you send an email to Amazon Japan’s customer service, ( they have an excellent support team that responds to queries in English ), right here :

http://www.amazon.co.jp/gp/help/customer/display.html/ref=hp_hp_sm_eng?nodeId=1039576

Coraline

Hello lovely seller, thank you for your thorough information. However, the item I want cannot be shipped outside Japan, I cannot read japanese nor speak. Could you please help me? I have always wanted Konapun cooking set.
:(

Vernant

Hey yonghow, for some reason all of the PVC figures I choose, products or items, won’t ship to my destination, I’m ordering it to be shipped to San Francisco, California, but all of the items I chose isn’t available for shipping to this location.

Is there any problems regarding SF or California?

yonghow

Vernant – Hey there, the issue isn’t specific to SF or California – to the best of my knowledge Amazon Japan does not ship figures internationally. It sucks, I know.

You can however, work around by using a re-shipping service like tenso.com. They will provide you with a temporary Japanese address to ship to after you purchase the items from Amazon, and then reship it to you. With fees, of course. :]

H-heav'n

Hi ! I ordered from amazon with tenso.com. In the field ‘Billing address” (not shipping adress) do you have to write your real address ? (I’m paying with a credit card)

Karen94340

Same question as H-heav’n: In the field ‘Billing address” (not shipping adress) do you have to write your real address ?

yonghow

H-heav’n/karen94340 – I’ve always entered the same (shipping) address for both fields. :]

Karen94340

Even if this adress doesn’t match the card’s one ? Because I don’t have a japanese credit card :/ Only a french one

yonghow

H-heav’n/karen94340 – I’m sorry, I missed out the part where H-heav’n mentioned tenso.com. I’ve not had any experience shipping with tenso yet, so I cannot give a definitive answer. To be on the safe side, I would say enter the same Japanese address, however, please do check with tenso to be sure.

If any reader out there has used tenso’s services before, do let us know how it was done. Thank you !

Mela

You saved my sanity with this detailed tutorial, yonghow! Thanks to you, I just completed my 1st order from amazon japan a few minutes ago.

THANK YOU so much! :) :)

Brian

So I set up an account on tenso.com. But I do not know where to put the address on the “Select a Shipping Address” page of Amazon.co.jp? I mean for the address that tenso provided, I don’t know which lines are the Address Line, the Prefecture, the Zip Code, and stuff like that.

Aitch

This article was a great confidence-booster for me when I found the book I wanted was only available in Japan. Seeing the screenshots of what to expect before actually going through the process made it all seem much less of a hurdle.
It was actually a very quick and easy process & I’ve just place my 1st order on Amazon Japan (just watch out for those postage costs!)

Riya

Hi, I read this and it was really helpful but I wanted to ask a few questions that I’m having problems right now.

I live in America but as I try to order a book from Amazon Japan I keep getting an email about my credit card expiration date.

I entered it correctly but I don’t know why they’re telling me to check the expiration date again. The credit card is an AMEX. I’m wondering do they accept AMEX?

yonghow

Hey there Riya, yes I can confirm that Amazon Japan does accept Amex cards. I think the best way to find the issue is to contact their customer support – they offer great support in English too.

Here’s the page : http://www.amazon.co.jp/gp/help/customer/display.html/ref=hp_rel_topic?ie=UTF8&nodeId=1039582

Hope that helps, and good luck ! :]

Rhena

Just to clarify, we can use a us card to order from Japan, right? I’m actually in Japan right now and I want to order something from the Japanese Amazon, but I’ve experienced situations where certain online shops don’t accept overseas cards.

yonghow

Yep, shouldn’t have any problems ordering with your card. :]

Michael Hans

Thanks for the Article!

I was trying to order the book below! The site gives me an error message that translates “To order, which includes products that can not be delivered to the address of the outside. In this site, you are to deliver the country except for the Adult Items Books, CD, DVD, only VHS. Other products can not be delivered to the outside, please remove your order from.”

Is there a way around ordering adult themed art books?

The book I am trying to buy URL- http://goo.gl/pnlPb

SoapyB0y

ohh shoot thats a bummer lol.. me who also started to get hope to be able to order myself some adult DVDs!!! but I wonder if they would work in north America.. I mean I know other websites to get them.. but amazon.co.jp has a way greater selection… if not there is j-list but they charge like double the price and dont have them all!!!

Sarah P

Stupid question;
I’m planning on ordering something worth ¥ 9,800
Everything in the Amazon Japan should be in yen, correct?
Not Yuan.

yonghow

Sarah – That is correct. Everything is quoted in Japanese yen. :]

ladytimpani

Hi!

I’m looking at ordering some manga from Amazon Japan, and several are much cheaper when bought from Marketplace sellers (some starting at 1 yen). Would I be able to buy from these sellers and have it shipped to the US via tenso?

Thank you so much!

Theravong

Hi Amazon Shopping.

I am an international student studying in Japan. Now, I wish to purchase some books from Amazon in Japan. However, I don’t know how to purchase and where I can collect the books after purchase.

Thanks in advance.

Theravong

Tjitze de Boer

Thanks this really helped.
Also:

The “Ship outside Japan” button isn’t available if you pick “One click”.
I tried it first and thanks to your article I thought of it to pick the other order button option.

Mark G

Thanks so much,

this was very helpful!!!!

SHadosword000

Hey, bumped into your site trying to buy a gift from my friend. I try and enter my credit card info but it refuses to believe its an actual credit card number. I dont know if its because its Visa or what not but it wont let me use it. I could potentially try a master card but i would like to exaust all other options first. I checked and double check every time i input my information and its correct. any help would be apreciated

keyblade

Hi, I followed your instructions to try to buy a headphone on Amazon.jp and ship it to USA,but it said that “This item cannot be shipped to the address you selected.”
Can you please tell me why? Thanks!

yonghow

keyblade – Some sellers only cater to the domestic Japanese market and do not provide overseas shipping. Do refer to this faq for more information :

http://halcyonrealms.com/japan/why-buy-from-amazon-japan-f-a-q/

davy

Did anyone try this?
https://anislo.jp

Kyoya

Hello, i’m having the same problem as raphael ( who posted the September 23rd, 2010 at 10:46 pm ).

In my case too, I keep getting messages to update my order done today.
Moreover, I want to cancel my amazon prime membership ( I’m still in trial period ), but I can’t because the “Important Message” which raphael talked about keeps me from being able to cancel it.
I don’t what to do.

shin_hibiki

Thanks for this website! I’m (sort of) glad to know that I’m not the only one getting unsolvable “update your payment method” messages from amazon.jp. In my case, I tried to order 6 CDs. Payment for 2 of them cleared before I got the dreaded e-mail. I switched to my other credit card, which cleared a third CD for payment. Then I got the dreaded message yet again! Their payment processor is clearly screwed up, yet they refuse to admit it. I was on the phone with my credit card company in real-time, and they verified that no payments were being declined. If I keep trying this, hoping that 1 or 2 CDs will clear per order, the shipping costs are going to eat me alive.

Bev

Thanks for this guide, it really helped! I was worried I would have to use a proxy service for a relatively expensive item, so glad to know Amazon JP does ship internationally. 3,000 yen is pretty good in comparison.

Arainami

Thank you very much for the guide… unfortunately for my wallet it will become much thinner. Just ordered two JoJo Sets (22 volumes) at $34USD shipping.

Jess

I read on amazon that you can only order CD’s and books. i was hoping to buy a cellphone on here. Am i still able to do so?

yonghow

Jess – Yes I believe so. The seller may or may not ship overseas though – so you’ll have to arrange for a reshipping service if that is the case.

Nana

How much is the International shipping in USD?

zainab

Hello guyz
i did all this steps but it says This item cannot be shipped to the address you selected :( i am very disappointed can you help me plz?

yonghow

zainab – Please refer to this article : http://halcyonrealms.com/japan/why-buy-from-amazon-japan-f-a-q/

Please note that some items like figures do not ship outside of Japan. Most items offered by Amazon Marketplace sellers also do not ship internationally, if they do, it will be stated on their profile page.

Susan

Hi, I was trying to order something out of Amazon Japan, and I couldn’t use my master card. When I entered every thing nothing showed up in the saved card section.

Lila

I was trying to order something and it told me they couldn’t ship it out :c

Tim

Hi dude –

Thanks for your invaluable advice! I just heard about Kaba 2 and came to your site to see it. Because of you I was able to order from amazon.jp, and I look forward to reading your many reviews. Gorgeous work here, and you’ve done a great deal! If you love all these various artists, you probably know Jeff Jones, but he’s always astonishing. At any rate, MANY thanks!

Sebastian

I dont know how valuable that tip is when its nearly impossible to ship at the end. Products in basket, delivery address in the EU… dont work… they dont ship there in 95% of the cases.

Maleta

Thanks a lot! Bought a book 30USD cheaper and (shipping and taxes included) and it will arrive y 4 to 5 days to where i live in chile… japan customer servive is awesome :)

George

Hi,

I would like to sign up on Amazon.co.jp. I live in the US, but would like to send things to my girlfriend who will be living in Japan for a year. How do I properly fill out her shipping address on the website? I keep getting red warnings when I attempt to fill out Address 1 and Address 2.

I managed to send her a package via post recently, but for some reason the knowledge I obtained in that process doesn’t seem to translate to the website.

Any assistance you could lend would be greatly appreciated.

Thank you

Akumetsu

Very useful information, I’m going to start to buy more from amazon japan and this was the perfect guide.
Thanks so much, and congratulations for the big work with this site and your reviews!

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